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As Australia continues to navigate the changing pandemic landscape, businesses and employees are looking to robust and long-term models of working. Pete Murray from Veritas Technologies explores.
Initially adopted in response to the crisis, these hybrid models of work have become a permanent fixture for many as the global workforce transitions to digital-first business processes.
In 2022, technology will continue to play an important role in supporting the success of businesses of all sizes in Australia – both in how they conduct business and offer services. Introducing five trends below we expect to shape 2022 and beyond.
When it comes to cloud, the pandemic boosted adoption in an unprecedented way, with Veritas research revealing that 88 per cent of Australian business leaders implemented new cloud capabilities or expanded elements of their cloud infrastructure as a result of the pandemic. However, having made rapid decisions about what data to host where, many businesses are ready to make longer-term strategic decisions about what their hybrid cloud will look like.
Balancing the cost of different public cloud services against both convenience and the needed requirements, including ransomware resilience, will be a challenge that businesses will grapple with in 2022.
Like the transition from physical to virtual to cloud solutions, we’re now ready to make the next step and go to microservices and containers. This year, we’ll start to see serious deployments in production environments as Australian business leaders shift their attention to Kubernetes and the orchestration of containers.
Enterprises with diverse applications or large and complex IT infrastructures will realise the scalability and elasticity of the cloud to drive cost savings, as well as freedom of movement – from on-premises to the cloud and from cloud to cloud.
While technology advancements have the capability to bring positive change across a multitude of industries, digital solutions and growing reliance on new solutions come with potential risk, including ransomware attacks.
Over the past year, the surge in ransomware attacks have had a critical effect on the economy, social trust and information management. These attacks have increased 185 per cent year-to-date, with costs to victims expected to be almost $265 billion annually by 2031. The series of high-profile ransomware attacks in 2021 illustrated that the malicious actors are setting their eyes on disrupting the ability of ordinary people to access critical services and goods.
The increase in attacks will lead to executives focusing on combating ransomware as their number one concern and priority. For those who don’t, we expect that they may start to face legal ramifications and time behind bars for potential negligence, in addition to losing their jobs.
This year, AI-powered security and data protection will take centre stage for both hackers and the businesses that work to keep them at bay.
As hackers introduce threats that can automatically adapt to avoid detection, organisations will respond by using AI and ML technology to secure infrastructures and protect data with tools that are continually learning and improving much faster than humans could update them.
The additional monitoring capacity that bots will be able to provide in 2022 will enable businesses to move from a reactive posture to a proactive approach.
The rise in ransomware has shined a spotlight on the dangers of malware, making cyber security a trending topic on social media and mainstream news. The average employee will be more aware of ransomware attacks and be receptive to education on how to defend against them.
The increased awareness will create an opportunity for employers to get their employees to buy in to their protection strategy, leading to an uptick in communications about protecting company data and how they can become part of the solution.
A collaborative approach is crucial to the successful implementation of digital transformation in any organisation, and both people and technology will play a significant role in enabling companies to meet the demands of today’s digital economy.
Pete Murray is the managing director of ANZ at Veritas Technologies
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