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Liverpool FC halts ticket sales following cyber attack

Liverpool football club has halted the sale of its member Premier League tickets after it suffered a cyber attack.

user icon Daniel Croft
Fri, 19 Jul 2024
Liverpool FC halts ticket sales following cyber attack
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The Premier League football club put its home game tickets for the first half of the new season up for sale on Wednesday (17 July), available at this stage only to members who had attended at least 13 home games last season.

However, sales for the 2024–25 season tickets were brought to a standstill after the club announced it suffered a cyber attack.

Initially, the club described the incident as “a serious technical issue with the ticketing system”, scrapping plans to relaunch ticket sales later that day. However, in an email to members, the club said that it had suffered a “sustained, sophisticated bot attack” that was different from those it had seen in the past.

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“This is hugely disappointing and frustrating as we have made a number of significant improvements to our supplier’s ticketing system to try and prevent this type of cyber crime,” said Liverpool FC.

“We will continue work with our fan groups to improve the selling processes and systems and will consider all options that will eventually deliver the experience our fans deserve.

“We are sorry we have not managed to prevent unacceptable fraudulent activity which has impacted our genuine and valued supporters.”

Liverpool FC did not specify the nature of the bot attack, but media reports suggest an investigation is underway to determine how the incident occurred.

No threat actor has yet claimed responsibility for the attack.

Cyber Daily has attempted to contact Liverpool FC for additional information. This story will be updated if a response is received.

Daniel Croft

Daniel Croft

Born in the heart of Western Sydney, Daniel Croft is a passionate journalist with an understanding for and experience writing in the technology space. Having studied at Macquarie University, he joined Momentum Media in 2022, writing across a number of publications including Australian Aviation, Cyber Security Connect and Defence Connect. Outside of writing, Daniel has a keen interest in music, and spends his time playing in bands around Sydney.

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