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Warning: Email scammers impersonating the Australian Cyber Security Centre

The ASD’s ACSC has issued an alert warning Australians to be aware of scam emails and calls pretending to be from the ASD’s ACSC.

user icon David Hollingworth
Mon, 03 Feb 2025
Warning: Email scammers impersonating the Australian Cyber Security Centre
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The Australian Signals Directorate’s (ASD) Australian Cyber Security Centre (ACSC) has circulated an alert warning of scammers impersonating the ACSC.

The emails feature the ACSC’s logo and signature block and ask victims to share personal details, transfer money, or download software.

Scammers are also using phone calls in their impersonation campaigns.

“The scam emails and phone calls also create a sense of urgency to try and pressure you into doing something quickly,” the ACSC sent out on the afternoon of 3 February.

“Often, this will include threats that if you do not act now, something terrible will happen.”

To protect consumers and businesses from scammers, the ACSC has released a list of actions it will never take, via either email or phone.

The ACSC will:

  • Never ask for passwords or bank details,
  • Send emails with links to AV software or applications such as TeamViewer,
  • Ask anyone to purchase cryptocurrency or gift cards,
  • Charge for its services,
  • Tell anyone that their IP address is being used in illegal activities.
  • Or stop or threaten anyone attempting to hang up their phone.

“A real ASD’s ACSC employee will always encourage you to hang up and call 1300 CYBER1 to confirm you are speaking to us,” the ACSC said.

The ACSC is asking anyone who received a scam email or phone call in its name to contact the ASD and then report the scam to ScamWatch before blocking the sender and number.

David Hollingworth

David Hollingworth

David Hollingworth has been writing about technology for over 20 years, and has worked for a range of print and online titles in his career. He is enjoying getting to grips with cyber security, especially when it lets him talk about Lego.

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