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The ICT firm will continue delivering its services to Defence after securing a new deal.
Australian Defence ICT provider Insitec has been awarded a $43.5 million contract to provide technical and professional services to the Department of Defence’s Chief Information Officer Group (CIOG) Service Management Branch (SMB).
The two-year deal, tipped to support approximately 60 jobs, builds on the company’s previous one-year contract awarded in 2021 following its acquisition of Canberra-based consulting firm DMV’s ICTPA membership.
As part of the acquisition, Insitec bolstered its ICT team by onboarding more than 50 DMV staff.
“Insitec responsibilities for SMB are wide-ranging and cover process governance, user-facing services, service maturity improvements, service management reporting and the interim enterprise information management data warehousing capability,” Insitec group managing director Michael Branch said.
“We also assist with service integration and management (SIAM) governance, customer feedback and complaints, user self-service, event and incident notifications, executive dashboards as well as assist the Commonwealth in representational duties across forums, working groups and other project requirements as needed.
“It’s a mix of highly skilled technical and professional resources whose combined efforts have made significant contributions across SMB.”
Branch said this latest deal would support the company’s push to build a globally competitive sovereign capability for the Australian Defence Force, focused on “high-level integration skills, locally provided technical support and innovative cyber services”.
Last December, Insitec unveiled a new communication connectivity system, designed to replace the need for operators to manually connect tactical radio networks on the battlefield.
The new software and communications platform was developed with research and testing input from the Australian Defence Force, with the aim of connecting the battlefield of things (BoT) and improving procedures for Joint All-Domain Command and Control.
The system, dubbed HIVE, was developed as part of the Australian Army’s C4 EDGE consortium, which was established to develop the next generation of communications and data network management systems within future network-centric warfare.
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