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ChatGPT, the artificial intelligence (AI) chatbot that has dominated headlines in recent months, has suffered from a bug that has leaked the chat histories of people’s private conversations with the bot.
Several users took to Reddit and Twitter, saying that they were seeing chat histories that didn’t belong to them.
Sam Altman, chief executive of ChatGPT maker OpenAI, has said that the issue has since been fixed and that the team behind the AI chatbot “feel awful” about the incident.
we had a significant issue in ChatGPT due to a bug in an open source library, for which a fix has now been released and we have just finished validating.
a small percentage of users were able to see the titles of other users’ conversation history.
we feel awful about this.— Sam Altman (@sama) March 22, 2023========================
According to Altman’s post, the issue arose due to a bug in an open-source library it was using; however, he did not disclose which one.
Altman followed up on the post, saying that ChatGPT users would not have access to their chat histories for a brief period from 1am, Monday PDT to 10am PDT (6pm, Monday AEST to 3am, Tuesday AEST).
Following the incident, he said that the OpenAI team will follow up with a “technical postmortem”.
Several Twitter users responded to Altman’s post, with one calling it a “pretty serious GDPR (General Data Protection Regulation) breach”.
However, as another user pointed out, auto-generated conversation titles do not qualify as personal information.
I thought the same... pretty serious GDPR breach. Would be good if OpenAI released corrective and preventative action plan. @sama does OpenAI have a quality assurance dept?
— Green Sean (@GreenFutureYT) March 22, 2023
Concerns have now been raised as to whether or not OpenAI has access to user chats, with the recent leak indicating that it does.
According to OpenAI’s privacy policy, the company does say that user data may be used to improve the model, but that data is only used following the removal of any personally identifying information.
Making matters worse for the company, Google unveiled Bard, its own rival chatbot, to beta testers just one day prior, despite being a major investor in OpenAI.
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